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Q:
What if we already have a tape backup system?
Using your
existing tape backup system together with our Remote Backup
Service, offers the best of both worlds. Critical files, like
billing, customer contact files and databases can be backed
up daily onto the remote backup system. While the tape system
can be used to create a full backup of the entire system once
or twice a month, instead of on a daily basis. The tapes and
drive will last longer and require less maintenance. The remote
backup system can provide a quick and easy way to retrieve
critical files and databases without the hassle of searching
through tapes.
Q:
What if we already have a Zip drive?
Frankly,
we believe that it is not safe for users to rely solely on
the use of a zip or other removable disk media for backup.
The only safe way to use a zip drive for backup is to have
three disks and make the same backup three times. That way
if one of the disk fails you are still protected. Our
Remote Backup Service is completely automated and has the
required file redundancy to protect important data.
Q:
How long will a remote backup take?
Offices
with high-speed internet connections should find this service
comparable with tape drives. Dial up users will be able to
do incremental backups in thirty to sixty minutes. If an initial
backup of large amounts of data is required this can take
several nights to complete. For cost and convenience reasons
we normally recommend you carry out your own initial full
data and system backup using tape or disk and then use our
Remote Backup Service for all subsequent incremental backups.
We also recommend backing up the most important files first
and then selecting other files as the backup progresses, alternatively
the initial backup can be run over the weekend.
Q:
Onsite, Offsite - What's The Difference?
Basically,
remote backups work like regular tape backups, with one important
difference. Instead of sending backups to a tape drive or
other media attached to the computer being backed up, a remote
backup sends encrypted file data over the internet to a computer
file storage system safely off-site.
This usually happens at night while your business is closed
and nobody is using the computers. It's completely automatic.
In fact, you may forget it's working every night. However,
if any file fails to backup properly, your computer will automatically
notify you.
Q:
Why Are Remote Backups Considered More Beneficial?
The data
is immediately stored off-site using an automated backup system.
Also, only an internet connection is needed. Completely eliminating
the need for expensive backup equipment and media. And, since
the system is automated, manual labour and the likelyhood
of human error is eliminated.
Q:
How Secure Are Remote Backups?
Very. All
files are encrypted using Blowfish or DES encryption. The
encryption type is selected by the user, and their own personal
encryption code is supplied automatically, and is therefore
ONLY known by the user of the system. Blowfish encryption
has not yet been broken by a hacker. DES is used by the American
Federal banking system.
Q:
What is encryption?
Encryption
is basically a mathematical formula that scrambles a data
file. The only way to unscramble it is with the encryption
code
(which only you possess).
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