What we do
 RBS Pricing
 Frequently Asked Questions
 Flash Demo
 Return to Home Page
 

 
Q: What if we already have a tape backup system?

Using your existing tape backup system together with our Remote Backup Service, offers the best of both worlds. Critical files, like billing, customer contact files and databases can be backed up daily onto the remote backup system. While the tape system can be used to create a full backup of the entire system once or twice a month, instead of on a daily basis. The tapes and drive will last longer and require less maintenance. The remote backup system can provide a quick and easy way to retrieve critical files and databases without the hassle of searching through tapes.

 

Q: What if we already have a Zip drive?

Frankly, we believe that it is not safe for users to rely solely on the use of a zip or other removable disk media for backup. The only safe way to use a zip drive for backup is to have three disks and make the same backup three times. That way if one of the disk fails you are still protected. Our Remote Backup Service is completely automated and has the required file redundancy to protect important data.

 

Q: How long will a remote backup take?

Offices with high-speed internet connections should find this service comparable with tape drives. Dial up users will be able to do incremental backups in thirty to sixty minutes. If an initial backup of large amounts of data is required this can take several nights to complete. For cost and convenience reasons we normally recommend you carry out your own initial full data and system backup using tape or disk and then use our Remote Backup Service for all subsequent incremental backups. We also recommend backing up the most important files first and then selecting other files as the backup progresses, alternatively the initial backup can be run over the weekend.

 

Q: Onsite, Offsite - What's The Difference?

Basically, remote backups work like regular tape backups, with one important difference. Instead of sending backups to a tape drive or other media attached to the computer being backed up, a remote backup sends encrypted file data over the internet to a computer file storage system safely off-site.

This usually happens at night while your business is closed and nobody is using the computers. It's completely automatic. In fact, you may forget it's working every night. However, if any file fails to backup properly, your computer will automatically notify you.

 

Q: Why Are Remote Backups Considered More Beneficial?

The data is immediately stored off-site using an automated backup system. Also, only an internet connection is needed. Completely eliminating the need for expensive backup equipment and media. And, since the system is automated, manual labour and the likelyhood of human error is eliminated.

 

Q: How Secure Are Remote Backups?

Very. All files are encrypted using Blowfish or DES encryption. The encryption type is selected by the user, and their own personal encryption code is supplied automatically, and is therefore ONLY known by the user of the system. Blowfish encryption has not yet been broken by a hacker. DES is used by the American Federal banking system.

 

Q: What is encryption?

Encryption is basically a mathematical formula that scrambles a data file. The only way to unscramble it is with the encryption code
(which only you possess).

 

 
What We Do | Pricing | FAQ | Demo | Contact Us | Links | Home

©2003 Remote Backup Services (UK)
10 The Old Mill, Queen Street,
Emsworth, Hampshire, PO10 7BT.
United Kingdom.

Phone: +44 (0)1243 373636  Fax: +44 (0)1243 371855